OStatic

As Computerworld's Steven J. Vaughan-Nichols explains, Canonical has always offered commercial support for Linux, though its services largely targeted the enterprise market. Today, Canonical is announcing its plan to extend commercial support services to Ubuntu desktop users: individuals and small- and mid-sized businesses desiring a dedicated helping hand with Ubuntu installation, data migration, and network configuration.

Canonical offers three levels of support -- starter, advanced, and professional (the comparison chart breaks down coverage nicely) -- for one- or three- year periods.

I was never one for cryptozoological taxidermic creations -- you won't find mermonkeys or crocoducks on display in my home. I have, however, for the last few weeks, been hiding a jackalope in my laptop bag. He was an experimental little guy, but the folks at Canonical and the vast community behind Ubuntu have completed the necessary gene splicing and DNA alterations and soon -- very soon -- the final, stable release of Ubuntu 9.04 (the Jaunty Jackalope) will be let loose into the wild.

What's new this time around? How does it all work? And for the wilder types, where locally can you attend a Jaunty Jackalope release party?

Last week, I had the pleasure of getting some unique insight into the Ubuntu 8.10 release ( Intrepid Ibex ) from Canonical's marketing manager, Gerry Carr. The finalized server and desktop editions of the 8.10 release will be available for download October 30th, and host a variety of new tools and features.