Ever since netbooks--low priced, ultra-mobile computers with very low price points--became a hot hardware category, with both Linux and Windows versions available, reports have flown around saying that the return rates for Linux netbooks are vastly higher than return rates for Windows machines. Kevin Turner, Microsoft's COO, helped fuel the fire by saying that return rates for Linux netbooks are more than four times higher than return rates for Windows netbooks, here.? I challenge you to find a retailer who wants to sell Linux on these netbooks, because the returns are bad, Turner said.
That position has been challenged a number of times, with the most serious challenges coming from netbook manufacturers. Asus' CEO has said that return rates for Linux netbooks are no higher than they are for Windows systems.?He ought to know, and he's also said that Linux netbooks are quite popular in Europe, where overall open source adoption is high. Now, as The Register reports,?Dell, the number two computer manufacturer in the world, is refuting Turner's position as well.