OStatic

Want to hear an odd little theory (or perhaps more of a personal hang up) of mine? I don't own a Mac, and have never owned a Mac -- and I can say without reservation that many Macs I've worked with have been great, robust little machines. I also have never owned any Apple device (iPod, iPhone, or even a Newton). There are a few reasons on that front, one being that I don't have a Mac, and historically I've seen that these devices just don't play as well on other platforms as they do on Macs.

Here's the rub: Macs are nice, contained sorts of bio-domes, technological terrariums of sorts. The hardware and software all work together by design (which makes computing pleasant when all goes to plan and frustrating when it doesn't). When you need (or want) to use an outside service, problems ranging from aesthetic annoyances to complete non-communication arise.

Open-Xchange is an open source groupware and email alternative to Microsoft's Exchange Server. Though Open-Xchange previously supported Mac systems to some degree, it wasn't truly a cohesive, native experience.

If you're running OS X and use Open-Xchange, syncing your calendar, email, tasks and appointments between desktop, server, and mobile device just got a lot more functional, and much easier.

Ah, the open source business model, and the inevitable question that always accompanies its mention -- How can you make money if you give the product away? Then come the raised eyebrows when you mention support and training services. It does work, of course. Any business, whether it makes open or proprietary software products, or noise makers and party hats, needs to diligently think of ways to make its products more useful and appealing to its current -- and potential -- markets.

One of the best ways to do this is to just listen. What are current users (or those who'd like to, but...) asking for? Funambol is no stranger to asking its users how they feel about the business and its services, and seriously considering the feedback that is received. Customer demand is in large part why Funambol now offers hosting services for its commercial Carrier Edition software.