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Oct-2009

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Sam Dean (2)
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support (2)
acquia (1)
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Will Open Source Support Providers Ride a Government Gravy Train?

We've recently written about potentially far-reaching moves by the U.S. government to switch significant parts of its internal software infrastructure to open source. First, the news came out that Whitehouse.gov is now based on the open source Drupal content management system (which OStatic runs on too), then the U.S. Department of Defense announced its plans to move to open source software components and platforms.

When the news broke about Whitehouse.gov and Drupal (and the Obama administration has indicated intent to run other government sites with Drupal), my first thought was that Acquia, which provides commercial support for Drupal, might see some valuable support contracts from the government. InfoWorld's Savio Rodrigues takes the idea one step further, though, and I'm inclined to agree with him.



Training and Support: Still Key to Enterprise Open Source Adoption

Sometimes, no matter how polished and perfect something you're working on is, the enabler for whether it will really make a difference to others lies elsewhere. There continues to be strong evidence that no matter how many types of cost savings and efficiencies open source can offer them, enterprises just won't bite if they fear training and support hurdles. Good commercial open source companies understand this acutely, and build their messaging around it. Those who don't face an uphill battle.