
Ask some IT managers and business owners why they don't adopt open source software, and a common answer will be lack of support. Many projects don't offer formal support, relying on wikis and forums for answering questions. That's why it's big news that
Credativ, Europe's largest service and support company focused on open source, is
expanding its operations in the United States. Its
Open Source Support Center is positioned as a one-stop shop for support for almost all significant open source applications and platforms, including the many flavors of Linux distros, development languages, and databases. Can one provider really pull off efficient support across the whole landscape of open source software?