BBA102 Report Case Study Business Of Management - BBA Macquarie University - Case Study

1537 words - 7 pages

UNDERSTANDING GROUPS AND MANAGING TEAMS
Table of Contents:
Introduction………………………………………………….…………..3
Identify the types of teams that exist within the
Virgin group of companies...............................................................3
Stages of development and task roles influence the effectiveness
of groups. Discuss how the various roles and stage of
development are apparent and influence outcomes
within the Virgin group of companies…………………………………4
Define the characteristics of a group and identify how these
align to group behaviours and performance within the Virgin
group of companies. Explain the strengths and weaknesses
of these in terms of team member behaviours such as cohesiveness, conflict and performance…………..…..…………5
Give examples of how social interactions support group
activities with the Virgin group of companies………………………..6
Conclusion………………………………………………………………7
Reference List……………………………………………………….….7
INTRODUCTION
The success to creating a positive and dynamic environment begins firstly with understanding groups and managing teams. Sir Richard Branson: managing groups and team objectives explore the characteristics of group teams and behaviours, functions and roles of managers and approaches to management.
Discussed within this case study involves the argument of:
· Teams work successfully with the common commitment and objective in enhancing performance goals.
· Stages of development and task roles are taken as approaches to management which considers the effect of a collaboratively and co-ordinately working group.
· Managers and team members face the challenges of differentiating group characteristics and the need to enhance group performance.
· Managers are a key contributor to fulfil a role in providing social interactions and support group to team members.
Refer to Table 12.2 to identify the types of teams that exist within the Virgin group of companies.
The formation of a ‘team’ is created by working cohesively in obtaining a company’s objective. The main success within Virgin group companies is the ability to work together; towards the common commitment and business goals. Therefore, a benefit of creating a relationship within team members and managers also gaining a positive outlook within consumers. Table 12.2 of the types of team existing within Virgin group of companies are depicted as functions, understandings and approaches to the management within Virgin. Cross functional team is referred to individuals with different expertise who have specific roles, working towards business goals. Virgin group captures this technique allowing different roles to communicate and develop a sense of relationship between team members and or managers. With many task roles and responsibilities within Virgin including flight crew, flight attendant, ground crew etc. Team members’ capabilities are challenged and extended as they must settle to agree in rushing situations to reach passeng...

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