The book Delivering Happiness A Path to Profits, Passion, and Purpose is a book on Tony Hseih, who was the CEO of Zappos. Hseih shares his life story and the different lessons he learned from business and life, and what he would have done differently. I will be reviewing and expanding on the different leadership concepts shown in this book and discussing why they are relevant in my workplace.
The first thing that stood out to me in this book was how Hseih based his life on what he found challenging and loved to do, whether it was a short or long-term goal that he had set for himself. This textbook shows the many different jobs and hobbies he had experienced, but through these, he always ended up longing for what he loved to do. I find this very important in today's business environment because as shown through Hseih's experiences when people don't do it solely for the money or to have a good resume, the company themselves become very successful through employers who love what they do. In the company that I worked at, a lot of my colleagues loved to program. I would remember all my lunches with them where they would be talking about the new programming language or technology. Them being interest always lead to engaged team meetings for team projects, contributing their ideas and what they thought was beneficial to both the consumer and the company. My colleague had told me that at his previous company, almost everyone would just do what they were told instead of contributing suggestions and better ideas. One of my colleagues would always stay overtime without pay at the office just to finish the tasks that he was assigned to for the day. He explained to me that he simply loved his job and couldn't care less. At the company, there was no such thing as overtime pay, just extra time that the employees could take. At a different job that I worked in the summer, I had the same feeling. I was teaching and supervising foreign students, bringing them on field trips, and having a blast with them. There were many times when the students were picked up late, so when my boss asked me to stay behind and supervise them, I was thrilled! In fact, after that first time, I stayed back almost every day just to hang out and supervise them since it was so much fun. Because this job was an internship and was government subsidized, there was a limit to the number of hours that could be claimed. I knew that I would go over my hours, but I didn't care. I've been doing this summer job for the past 4 years (minus last year for my co-op job), and every year I've gone 40-50 hours over the limit without pay. When my colleagues saw this, they also volunteered with me to stay back. From my experiences in this summer job, I now know what it means to have passion and to love your job.
Another leadership concept that stood out to me while reading this book was how Hseih treated his employees. He put a lot of trust in his partners and his employees, which lead to them be...