The Ultimate Guide to
Business Process Automation
What is Enterprise Automation, and Why You Should Care About It 2
What is automation?
About half of all the activities people are paid to do in the world’s workforce could potentially be automated”
Automation can seem scary at first.
If you’re a team leader, you might be worried that it takes too much
work to set up. Your manager might be worried that it means hiring
more engineers, and your team could be scared robots will take
It’s just not true.
Automation is a powerful tool your team can use to be more
efficient. Using it lets you hand off your menial tasks to computers
so that everyone can focus on the important work — work that only
humans can do.
At Process Street, we know it can seem difficult to get started with
automation. That’s why this chapter will take you through:
• What automation is
• What types of business process automation there are
What is Enterprise Automation, and Why You Should Care About It 3
• Why you should be using it in your business
• Methods to let you get started with automation
It’s not complex, it’s not scary, and it certainly won’t be putting your
team out of a job. Automation is designed to let people produce
more work to a higher standard with less effort.
What is automation?
Automation is all about streamlining your team’s workload to
drop the menial tasks that robots are better at performing. Your
employees won’t get replaced, but will instead be able to perform
more valuable work instead of getting bogged down in repetitive
While there are different schools of automation, the main principle
lies in identifying the tasks in your operations and processes which
machines are better at. After that, practices and software usage can
be tweaked to let those tasks be dealt with automatically.
In this way, automation doesn’t just mean that simple tasks are
completed quicker and more efficiently – it also frees up time
for your employees to focus on work that humans are better at
(and more engaged with). This includes tasks like interviewing and
helping customers and reviewing important documents — anything
which requires human intelligence or judgment.
What is Enterprise Automation, and Why You Should Care About It 4
While few occupations are fully automatable, 60 percent
of all occupations have at least 30 percent technically
About 60% of
occupations have at
least 30% of their
activities that are
consist of activities
that are 100%
Activities with highest
Share of roles
100% = 820 roles
Predictable physical activities 81%
Processing data 69%
Collecting data 64%
100> 90 >80> 70 >50> 40 >30> 20 >10 >0>60
Technical automation potential, %
Without this clutter in their workflow, your team’s valuable output
will exponentially increase. For example, without having to switch
between programs to get the information they need and...