Running Head: ENHANCING ORGANIZATIONAL EFFECTIVENESS
ENHANCING ORGANIZATIONAL EFFECTIVENESS WITHIN THE PROJECT
MANAGEMENT OFFICE FOR MEDIUM TACTICAL VEHICLES
MSA 600: Foundations of Research Methods in Administration
March 29, 2018
ENHANCING ORGANIZATIONAL EFFECTIVENESS 2
Organizational effectiveness is the concept of how successful an organization is at
achieving the outcomes that organization intends to produce. In other words, does the
organization have the ability to take the steps needed to produce the desired effect vice taking
steps deemed unnecessary or detrimental? Organizational effectiveness is critical to an
organization’s success as success is defined by the achievement of those intended outcomes.
Although there are competing demands and contradictions when examining the proposed
values necessary for an organization to exhibit a high degree of effectiveness, some common
themes appear to exist. First, a clearly communicated strategy sets out a clear plan and structure
in terms of organizational hierarchy, mission statement, and goals. This strategy seeks to
improve productivity through its direction and defines how an organization executes and makes
decisions. Secondly, a positive culture, which encourages participation, discussion and
employee growth and engagement should exist. Organizational culture consists of the behavioral
trends of employees and the unwritten rules of conduct and behavior. Having a positive culture
which improves morale and achieves commitment increases an organization’s effectiveness.
Thirdly, leadership encourages an open dialogue to gain insight, innovation and adaptation as a
path towards external recognition, support, acquisition and growth. Leaders form strategies and
modify internal processes to achieve stability, control and continuity, and oversee decisions
within an organization. Fourth, an organization’s work processes and systems must be flexible
enough to deal with changing conditions. Effective organizations remain open to change.
Lastly, people contribute not only labor, but intellectual capital. People should be encouraged to
ENHANCING ORGANIZATIONAL EFFECTIVENESS 3
collaborate and participate in order to increase employee engagement; ultimately people form the
backbone of any organization.
Organizational communications and employee engagement serves as a foundation for the
previously listed themes. An organizational strategy is clearly communicated, a culture and
leaderships style that encourages open communication and engagement, the flexibility needed to
deal with changing conditions, and people who collaborate. Effective communications and
employee engagement are essential for organizational effectiveness. Organizations that do not
excel in these two areas struggle to produce the organization’s desired effects.
Background of Problem/Situation
The Project Management...