Final Project One - Zappos, Inc - SNHU OL-215 - Essay

1231 words - 5 pages

5-2 Final Project One Application of the Fundamental
Principle of Management for a Successful Company
ZAPPOS, INC.

Principles of Management
OL-215

ZAPPOS, INC. 5-2 Final Project One

Introduction
In 1999, founder Nick Swinmurn realized no existing online retailers specialized in shoe sales. There were many mom and pop type stores that sold online. However, it wasn't until Nick had several unsuccessful attempts to buy his shoes online that he realized this niche market needed service. Swinmurn created a site that offered a wide selection of brands, styles, colors, sizes, and widths. In July 2009, Zappos announced through an email blast to its employees from the CEO, Tony Heish, that it would join forces with Amazon.com. The email stated, Zappos and Amazon sitting in a tree . . . Since its creation, Zappos.com has never lost its focus on customer service. To that end, they have developed ten core values that govern every decision made at the company. These values include: Delivering WOW Through Service; Embrace and Drive Change; Create Fun and A Little Weirdness; Be Adventurous, Creative, and Open-Minded; Pursue Growth and Learning; Build Open and Honest; Relationships With Communication; Building a Positive Team and Family Spirit; Do More With Less; Be Passionate and Determined, and Be Humble (Zappos.com)
Mission / Vision Statements
Zappos' mission statement is to live and deliver WOW through service. While there is no clear vision statement, the ten core values direct employees to achieving this vision. The ten core values include, among others, delivering happiness to customers, embracing and driving change, building open and honest relationships through communication, and building a positive team and family spirit. By following these core values, Zappos can take care of its employees, resulting in great customer service delivering that WOW.

Strategic Management
In 2014, Zappos embarked on an adventure to change the structure of its corporate atmosphere and revolutionize how day-to-day business was conducted. Since then, Zappos.com has adopted the Holacracy management style (Sweeney and Gosfield, 2014). Under this management style, there are no job titles, managers, or hierarchical decisions. Because of its focus on customer service, this management style eliminated red tape in the corporate structure and empowered all workers to do whatever it took to WOW its customers. Zappos.com is now known for its unique approach to organizational structure.
In a typical organization, the executives are highly involved in planning objectives and the courses of action to achieve those objectives. (Carpenter et al., p. 19-21) However, through holacracy, Zappos.com allows all planning, controlling, and leading to be completed by each employee. Empowering the employee with self-motivation and self-organization, all ideas are available for consideration by the circles (or teams) to determine whether an idea will move forward or be ...

More like Final Project One - Zappos, Inc - SNHU OL-215 - Essay

Tesla - An Economic Market Analysis Final Project - SNHU ECO 201 - Research Paper

3407 words - 14 pages ... Tesla - Final Project Southern New Hampshire University ECO-201 Nowadays, in the era of high technology, where for the population it seems impossible to live without the internet and an endless number of smart gadgets, where the world's smartest scientists are brainstorming discoveries of innovation to slow down the destruction of our planet process, as a result of our human activities, which brought Mother Earths' environment to a ...

IDS 402 Milestone One - SNHU - Essay

388 words - 2 pages ... IDS 402 Milestone One Health and wellness play an important role in the lives of many people in todays society. Health can be seen as a state of complete physical, mental, and social well-being (Koshal. 2011). Wellness is the active process of being mindful and determining choices to improve an individuals own health and satisfaction of their life. Wellness is the state of living a healthy lifestyle. (Koshal. 2011). Being healthy and having ...

Cyrano De Bergerac Essay On Reality - Semester One Final Freshman Honors English - Essay

1057 words - 5 pages ... Jiang 1 Robert Jiang Ms. Bonanno Freshman Honors English 07 February 2017 Reality and the Delusions Within It Dreams, illusions, delusions and mirages eventually all disappear and one can never escape the cage built by Fate called reality. In ​Cyrano de Bergerac​, Edward Rostand’s play of chivalry, love and trickery, a swordsman, Cyrano de Bergerac, finds himself in love with his second cousin, Roxane, however, she is instead in love with a ...

Genrays Human Resources Information System - Project Management

2389 words - 10 pages ... valuable tool that helps to subdivide project deliverables and project work into smaller components 2. Gant Chart: is vital for this project because it present visual schedule in other to track the progress of the project. Project Time Management Collaboration Collaboration is one of the most effective ways of time management in case of complex projects. In this project, collaboration of third parties can lead to completion of desired activities ...

This Is An Apple Inc Research Paper - Senior - Research Paper

1124 words - 5 pages ... was the owner of the most successful advertising and public relations firms. McKenna designed the Apple logo and began to advertise their products in magazines. By 1977, sales reached about one million. Consumers loved the idea of having Apple II because it was more versatile than other makes of computers. By 1978, Apple Computer, Inc. became the fastest growing company in the United States. Jobs was anxious to make a better model of Apple II ...

Critical Thinking- PHI 111 Final Project - Southern New Hampshire University PHI111 - Final Project

1885 words - 8 pages ... Running head: PHL 111 Critical Essay 1 PHL 111 Critical Essay 8 PHL 111 Critical Essay Meaghan B. Carter Southern New Hampshire University The topic I have chosen to focus on for my final project is online dating versus offline dating. Online dating refers to people meeting prospective partners online though dating websites where they are matched to people of similar interests and personalities. Offline dating refers to people meeting ...

Write A Literary Analysis Essay - K12 - Essay

569 words - 3 pages ... . Select one of those problems and, in a 2–3 page essay, analyze how Paton demonstrates that problem’s negative impact on society in his novel. Cite textual evidence that supports your ideas, including details that show how the problem influences the thoughts, emotions, and actions of characters and how it shapes the events of the plot. Your process in developing the essay will consist of several steps: break down the topic, plan the essay, draft the ...

The Future Of Human Enhancement - English 122 - Annotated Billbliogrpahy

3599 words - 15 pages ... where I discuss how allowing the use of enhancements can help to advance us an entire Rodriguez 9 species, and we need to focus on that rather than other small irrelevant ideas. I can explain how using enhancements will allow us to better ourselves immensely. Garasic, Mirko D. “Better Humans? Understanding the Human Enhancement Project.” ​Journal of Applied Philosophy,​ vol. 31, no. 2, pp. 215-217,​ Academic Search Premier, ​doi: 10.1111/japp ...

Team Building In Project Management - Project Management , Team And Stakeholder Management - Essay

2285 words - 10 pages ... district and a global hub is a prime residential choice for international clients. 2.1 Project Scope To design and build a mid-rise luxury housing project by acquiring two parcels of land in the prime location of the central business district. The total land of 10,000 sqmtrs or 9.3 hectares had to be acquired in 6 months within a budget of 42 million USD. The project was split into two phases, with phase one to design, approved and built in 2 ...

Analysis Of Pidgin And Creole Languages - English Language - Essay

1332 words - 6 pages Free ... relative pronoun, so the third person pronoun yena is substituted as the subject of the relative clause. (Sebba, 1997: PP) A second feature that characterises pidgins is their lack of morphological complexity. One example of this can be observed in Tok Pisin, a variety of Melanesian Pidgin English, in which the plural of nouns is not indicated by inflection. Instead, ‘ol,’ a separate lexical item, functions as a plural marker. Pidgins are thirdly ...

EPQ Product Log In A Real Life Context - Bromsgrove - Essay

3420 words - 14 pages ... provided first hand and update insights relating to my project. Outline any additional advice or comment that you received from your supervisor during this final stage Your first draft is well written and set out in a logical manner with some good analysis. As you finish off your essay, make sure that you constantly refer back to the title so that your essay does not wander and ensure that your conclusion answers the essay title after careful ...

Impact Of Seventh Day Adventist Year End Camp - Leadership - Assignment

1238 words - 5 pages Free ... MANAGEMENT 3 The organizations should understand that carrying out a project, one should bear in mind that particular size does not warrant fitting in another sizes. This implies that each project has to adapt to market, technology, strategies, branding, uncertainties and project lifecycle (Pretorius et al., 2017). Project leadership happens where task is involved to accomplish desired organizational goal by including human resources and non-human ...

IT 511 Unit 5 Conflict Resolution - IT 511 Purdue University - Essay

717 words - 3 pages ... project. Bob takes her viewpoints on the schedule of the project into consideration and allows for an extension. He isn’t necessarily happy with the new plan but he will follow through with it nevertheless. Both are committed to the project now but it isn’t getting done as quickly as he would have liked. Final Suggestion After analyzing all the modes of conflict resolution the best solution for this particular problem would be confrontation. Both the ...

Project Planning For Company Development - Uca - Essay

807 words - 4 pages ... start and finish dates of the terminal elements and summary elements of a project. Terminal elements and summary elements comprise the work breakdown structure of the project. Some Gantt charts also show the dependency (i.e., precedence network) relationships between activities. Gantt charts can be used to show current schedule status using percent-complete shadings and a vertical "TODAY" line as shown here. One of the popular low cost, not ...

Why Some People Go To College

981 words - 4 pages Free ... (214-215). He goes on to say even though college is expensive, degrees are becoming too obtainable and having a degree would ultimately not be worth anything (214-215). Although many may agree with Caldwell's opinions on a college education not being worth the time or money, there are many who obtain a degree for financial reasons, to reach personal goals, or because of parental pressure.Take Laura C, all she wanted in life was to become a wife and ...