Gene One Benchmarking: Merck
The Pharmaceutical Company, Merck, like Gene One, is a company that undertakes initiatives that involve not only business concepts but also concepts pertaining to social consciousness. Gene One concentrates efforts in the Biotech industry producing gene technology products and services that result in elimination of disease in potatoes and tomatoes. The result is that farmers gain the ability to grow plants without the need for pesticides which allows them to produce a pesticide free product that is desirable to customers. Similarly, Merck produces products that can benefit society by treating common diseases to ease patient illness and suffering.
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McShane and Von Glinow attest that, "job satisfaction is a key driver to corporate success."(McShane & Von Glinow, 2005, p.20 Chap. 4) Like all companies, Merck also faces the challenge of instilling a feeling of job satisfaction in its employees. Merck employs a four-part system to instill this satisfaction. Like the common goal shared by the team members of Gene One, Merck's system included, a worthwhile mission shared by its employees. Additionally Merck's system also included accountability of sales, recognition and reward, and direct relationships of employees with managers. This system's focus on job satisfaction resulted in a dramatic increase in employee morale demonstrated by the statistic that, "only 3% of Merck employs declared themselves likely to move on to a new employer in the near future, compared with the 14% industry norm - a near fivefold difference."(Pharmafield [P], 2008, p.1) Job satisfaction is a driving force that serves to motivate company employees. Despite different opinions, the team members of Gene One work together in a manner that is highly productive. Their commitment to the common goal results in a high level of job satisfaction that enhances productivity. Merck employees exhibit a similar job satisfaction. Merck promotes this job satisfaction by using a highly influential four-part system that has been accepted by its employees.
McShane, S. L., & Von Glinow, M. (2005). Organizational behavior: Emerging realities for the workplace. New York: The McGraw-Hill Companies. Retrieved February 26, 2010.
Pharmaceutical Field Magazine, 1-3. Retrieved February 26, 2010, from www.pharmafield.co.uk/article.aspx?issueID=33&articleID=258