Q11.1 High Performance OrganizationThe definition of High Performance Organization:" Heading into the new century, the most important business development is the pursuit of competitive advantage in an uncertain world through new approaches to organizational design."The term "High-Performance Organization" reflects our approach to designing strategy-focused organizations through a process of systemic change. A successfully executed transformation to a high-performance organization delivers quantum leaps in profitability, productivity, quality, customer satisfaction, and employee well-being.NCR also installed an HR portal. It is called HR eXpress, and is organized into three information are ...view middle of the document...
Remember, you can do everything else right as a manager---lay brilliant plans, draw clear organization chart, sets up modern assembly lines, and use sophisticated accounting controls---but still fail, by hiring the wrong people or by not motivating subordinates. On the other hand, many managers---presidents, generals, governors, supervisors---have been successful even with inadequate plans, organizations, or controls. They were successful because they had the knack of hiring the right people for the right jobs and motivating, appraising, and developing them. Technological application play an increasingly important role in HR. technology improves HR functioning in four main ways: self-service, call centers, productivity improvement, and outsourcing.1.2 Low Performance OrganizationThese concepts and techniques help you avoid some mistakes, such as hire the wrong person for the job, experience high turnover, have your people not doing their best, waste time with useless interview, have your company taken to court because of discriminatory actions, have your company cited under federal occupational safety laws for unsafe practices, have some employees think their salaries are unfair and inequitable relative to others in the organization, allow a lack of training to undermine your department's effectiveness, commit any unfair labor practices.High performance organization is an organization achieves financial results that are better than those of its peer group over a longer period of time, by being able to adopt well to changes and react to these quickly, by managing for the long term, by setting up an integrated and aligned management structure, by continuously improving its core capabilities, and by truly treating the employees as its main asset.1.3 Improving organization to be a HPOI believe that success lies in a three-step approach to leverage the entire workforce in support of becoming a high performance organization:1. Automate employee-related business processes to free up HR and managers from the administrative burden2. Communicate goals and engage employees at every touch point3. Optimize the workforce by providing tools to the frontline managersThis one-hour webinar will explore the role HR should play in creating a roadmap to high performance. Kronos and The Cedar Group will help you lay out a roadmap using a combination of lecture and interactive self-assessment. Through this webinar you will:- Understand what high performance organizations do differently- Learn which technologies to deploy for the largest impact on the bottom line- Learn how the HR department can drive higher performance- Pinpoint where your organization is on the high performance roadmapQ2.2.1 What would you do now if you were Junita Nelson? Why?The Conservative State Saving Bank was a medium sized bank located in a large southern city. A lot of unit of the bank's operation was the check processing department. The bank had been experiencing an annual turnover rate...
