Kristens Cookie Company Essay

1495 words - 6 pages

From the given data we can draw the following Process FlowchartThe case analysis yields the following points1. The time taken to fill rush order will depend on whether there are any orders that are being processed currently or not. Accordingly we will have two scenarios a). No order is being processed when the rush order is received. The time in this case will be equal to the sum of the time required for all the processes. Time = 6 + 2 + 1 + 9 + 5 + 2 + 1 = 26minute b). An order is being processed when the rush order is received. In the worst case, the cookies will have just been put in the oven. Thus oven will not be free before (1 + 9)= 10 minutes. By this time, the washing of the bowl ...view middle of the document...

4. If we order 2 dozen cookies or 3 dozen cookies, then my time will be reduced for washing and mixing, since the dough for 3 dozen cookies can be mixed together. That is my time will be reduced by 6 minutes for a 2 dozen order and 12 minutes for a 3 dozen order. My roommate's time will be reduced by 1minute for 2dozen and 2 minute for 3 dozen. It is the time required for collecting payment since now she will collect payment only once for the whole order. However the total time for the process is still the same, since the baking process is the bottleneck and this will not affect the process of baking ,If this time that is saved, can be utilized for some productive work, which can earn more than the discounts we give, only then should we give discounts for 2 dozen or 3 dozen orders.5. The business can be run smoothly using only one food processor, but the minimum number of trays that are required are 2 trays. This can be explained as followsThe total time required for fulfilling an order is 26 minutes, now if another order is taken before the fulfillment of the first order then we will need another tray in which to place the ingredient mix and prepare it for baking.If we have further orders then the first tray can be used again since it will have come back after the cooling cycle.6. To make cookies in lesser time we can use 3 ovens or use an oven with a larger capacity. With 3 ovens we can make 3 dozen cookies in just 31 minutes as compared to 48 minutes taken with just 1 oven. This amounts to an increase of 35% in sales due to time being saved.Addition of an extra oven can also help in this regard; with an extra oven we can fill 28 orders in a day instead of only 22 orders.Thus the additional rent that we can pay for an additional oven will be an amount lesser than the additional profit made by tending to 6 extra orders in a day.The additional oven will be very useful since the main Bottleneck encountered in this process is the time taken to bake the cookies.Additional analysis1. If I were to do the whole process by myself it would take me 36 minutes to fill 2 orders which come back-to-back. The problem in this case would be that there can be no parallel processing. Thus after every 2 orders the process of baking has to start afresh, hence the total number of orders that can be filled per day will beX = (240*2)/36 = 13.333Therefore only 13 orders can be filled everyday as compared to 22 that can be filled by 2 people.Hence working alone would have the same costs but sales would decrease by close to 50%.2. There will be no effect on the time taken to manufacture the "Crash priority" order that has come up; b...

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