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Management And Its Functions Essay

1248 words - 5 pages

Management is the process of coordinating people and other resources to achieve the goals of the organization. One key characteristic is the ability to empower rather than order employees to do their jobs. Effective empowerment depends on the leader and the employees building mutual respect, trust, and commitment. Leadership also possesses the ability to communicate by fostering an ongoing dialogue rather than issuing mandates. Now the leadership and management are defined, we can move on to describe management in terms of its four functions. These functions are identified as planning, organizing, leading, and controlling. How well managers perform these key functions determines whether a ...view middle of the document...

Let's first consider the example of an inventor who creates a new product and goes into the market to sell it. Eventually, as business grows, he/she will find that he/she needs help. To begin with, he/she might hire a professional sales representative. Later, he/she might need to hire full-time sales staff, other people to assist with production, and an accountant. As he/she hires new personnel, he/she must decide what each person will do, and generally how that person can best take part in the organization's activities. The way I work toward the organizing for the benefits of my organization is by providing at least week training to my staff about the products we are selling and its prices, promoting products to the customers, and ways to deliver excellent customer service. After a week of training, I oversee the employee I have trained, what I call as "shadow shift," in which the trainee is evaluated for his/her performance. In addition, I hold weekly meeting with my employees for any questions, concerns, issues, and/or responsibilities. I delegate tasks to my personnel on daily basis and ensure that their obligations are understood clearly.The leading function is concerned with human resources within the organization. It is the process of influencing people to work toward a common goal as well as proving reasons for people to work in best interests of the organization. In other words, "It is directing, motivating, and communicating with employees, individually and in groups" (Bateman, 2004). Leading and motivating are critical activities for a growing company. Obviously, different people do things for different reasons - that is, they have different motivations. Some people are primarily interested in earning as much money as they can. Others may be spurred on by opportunities to get ahead in an organization. It is part of the manager's jobs to determine what factors motivate workers and to try to provide those incentives in ways that encourage effective performance. For me, directing and motivating the employees is the most important function for the success of the company. I always tell my employees, "Be happy, and keep customers happy." I believe that the communication is very important to keep the firm running smoothly; a good manager would always take care of his/her employees and make sure that they are appreciated for the hard work they put in. Therefore, I always encourage my personnel to talk over any issues or problems, if they have any, with me. Not only this, I always value them and make them realize that they are the most...

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