Managing Organizations and Leading People 2
Managing Organizations and Leading People
Western Governors University
March 3, 2019
A1. Description of the Organization
This analysis was conducted on my former employer which will be referred to as Hospital A. This facility is an innovative teaching hospital specializing in a variety of different medical conditions. Located in the metro area of a large city in Florida, Hospital A serves as the areas only nonprofit hospital, often caring for the areas sickest and most vulnerable.
Started in the early 1920’s Hospital A served not only as the first to provide emergency transport via horse and buggy, but also housed the areas’ first nursing program with its students living on site. The first heart transplant in Florida was conducted here and to date there have been over 10,000 successful organ transplants. Serving as the areas only Level I trauma center and AeroMed team, the facility also serves as the areas only accredited burn center. Today Hospital A is a world renowned medical and education facility.
The organizational mission is to serve not only the local and surrounding communities and educational facilities but, to also serve communities and universities worldwide by being on the leading edge of medical advancements. Working alongside with the area’s local medical school, Hospital A looks toward the future of medical care by transforming not only hospital care, but also community based medical care.
Hospital A prides itself on its diverse culture, from new graduates to long-tenured employees. Educational assistance grants provide many employees the opportunity for advance degrees with minimal financial impact to one’s own finances. Advancements within the organization are promoted, but often hard to obtain. A common point of discussion between staff is that advancement and leadership positions are based on the theory of who you know, rather than what you know. This factor often leads to staff discouragement in seeking leadership positions.
Leadership practices varies within the organization, but for this analysis our focus will be on the Medical Surgical Intensive Care Unit (MSICU) and its’ manager Ron that I worked as assistant manager under.
A2. Leadership Practices
A primary practice of this leader was to foster collaboration amongst all members of the healthcare team. Considering the unit employed new graduate nurses, most physicians were often skeptical of the care that could be provided in the unit. Ron worked closely with unit leaders, nurses and physicians to develop relationships that were based on mutual trust and respect. This collaboration lead to effective communication across the care teams and lead to better relationships and outcomes. Staff no longer were anxious to speak to physicians instead they saw it as an opportunity to learn and grow.
Staff were encouraged and rewarded when they achieved advanced certifications and degrees. The manager would...