Organizational Behavior 1Running head: ORGANIZATIONAL PAPEROrganizational PaperXXX XXXXXUniversity of PhoenixMGT 331Organizational BehaviorAlvin CooperMarch 31, 2004Workshop # 1Organizational Behavior 2Companies used to be defined almost exclusively by the products they produced or the services they provide. That's all changed. There now defined by the way they provide their products and services. Their behavior defines how there perceived in the marketplace in ways that products never really could. "Organizational behavior is the study of individuals and groups in organizations" (Schermerhorn, 2003, pp 2).For years Sears has been under going a rebuilding operation around its customers, ...view middle of the document...
In today's market providing opportunities for people of all backgroundsOrganizational Behavior 3is the right thing to do from an ethical standpoint? But at the same time it's great for business. "Workforce diversity is the presence of differences based on gender, race and ethnicity, age, able-bodiedness and sexual orientation" (Schermerhorn, 2003, pp 4). Sears has benefited from a multicultural workforce. Diversity has benefited dozens of organizations when competing in the world marketplace. Very few companies today can afford not to take advantage of America's diversity in creating workforces filled with cultures that reflect our international marketplace."Latino buyers have 560 billion dollars to spent and African Americans and Asian Americans consumers spend 825 billion combined".(HR.com) so hiring employees of a diverse background are a competitive advantage. Other businesses could learn from Sears Roebuck and Co., which have found that qualified people of all backgrounds are an asset to businesses reaching out to nontraditional markets. It all boils down to business. Diversity is the right thing to do, and it's also a key component of a business success.Most companies stand up for what right, day is in and day out, and it has a positive impact. Positive in terms of who it attracts, because good people want to work in an effective and efficient environment. And in the process, earn the respect of its competitors, clients, and its people. In the long term, that's very import...
