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Organizational Behavior Terminology And Concepts Paper

977 words - 4 pages

Organizational PAGE 1
Organizational BehaviorMtg 331W. Paul BōrkowskiApril 12, 2007Organizational BehaviorOrganizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. This paper presents a brief definition of what organizational behavior refers to. Organizational behavior is a vital ingredient in the development of the work force, as well as an important component in the running of the company. Organizational behavior covers everything from team work within a company and the ability to develop social qualities and get along well with other people, to leadership and the way a manager can set the right goals for his or ...view middle of the document...

An organization my say they are following one particular culture but in reality, they may practice another. The culture of an organization includes the language, dress codes, value systems, a code of ethics, and principles. A good example is the culture at a local manufacturing plant. In the production line, there is no differentiation between the managers, engineers and the shop floor workers uniforms, they all dress the same. This eliminates the distinction between the blue collared and white collared workers, therefore, no categorizing. (Schermerhorn, Hunt, and Osborn Wiley, 2005)Organizational culture includes values, norms and behavior in which employees and management both believes in describes how people differ in such respects as sex, race, age, physical ability, and ethnicity. In this day and age, workforce diversity has become an essential business concern. There is no company that can afford to unnecessarily restrict its ability to attract and retain the very best employees available, no matter what their age, race, or sex may be. (Schermerhorn, Hunt, Osborn Wiley, 2005)Communication is the process or sending and receiving messages with attached meanings. These messages can be communicated in several ways, face to face, email, telephone, or letters. Communication can be improved, but doing so is not always an easy process. It requires time, will, and motivation. Good communication requires one to think very deliberately and very consciously about something that can be easily accomplished with almost no attention whatsoever, and that's speaking. People need to remember that the person facing them may not share the same knowledge or the same way of speaking. (Schermerhorn, Hunt, and Osborn Wiley, 2005)It is very important when people communicate that it is effective and...

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