Nazmin Akhtar
Y/602/3183 Champion Equality, Diversity and Inclusion
1. Understanding Diversity, Equality and Inclusion in own areas of responsibility.
01.01 The concept of diversity encompasses acceptance and respect. When understanding these three qualities you understand that each individual is unique and recognize the individual difference along with their race, colour, creed, age, ethnicity, sexuality and any human right.
When allocating carers to service users, we give all carers an equal chance and rights and try to send service users a suitable carer to offer a person-centered approach, considering their wishes, their needs and with carers that will maintain their dignity and privacy and treat them with respect in regard to their culture and religious beliefs. All our carers are trained in providing high standards of care and looking out and protecting service users and their families from abuse.
As a care coordinator it is my role to ensure that all carers and Service users are treated equally. Everyone should be trated with dignity and respect. There are many legislations, codes of practice and also company policies which regulate equality, diversity and inclusion within my role, some are as follows:
· Equality Act 2010
· Health and Social Care Act 2008
· The Disability Discrimination Act 1995 and 2005
· The Data Protection Act 1984
· Race Relations Act 1976
· Care Standards 2000
· Human Rights Act 1998
01.02 There are many potential effects of barriers like any disability or physical disability, not wanting to get involved or not even trying. Refusing any assistance or encouragement and having no other choices. Another barrier may be language, especially if English is an additional language, or if the person is from another country and has a very strong accent that is difficult to understand.. If the service user and the carer cannot communicate in the same language it may be difficult to communicate and it will be difficult for the carer to protect the service user and offer the best level of service and care to the service users. Our carers are trained in Health and Safety to ensure environments are safe and clutter free. Another barrier could be pets in the property so carers cannot offer the best level of service. Another barrier could be a personality difference, if the carer does not get on with the service user, their family or even another carer it will be difficult to carry out the care. Age can be a barrier where older carers and younger carers are finding it difficult to work with each other due to different working styles. An individual with mental health may face barriers due to the lack of understanding of what is being said to them, fears and negative stereotypes that result in discrimination are often based on the assumption about a person traits or abilities based on what people have heard or witnessed before. Someone with a disability may face barriers because they may think the person just feels sorry for them due...
