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Case Study of
ComSyst Technologies
MGT600 MANAGEMENT,
PEOPLE & TEAMS
ASSESSMENT 2
Group Members: Daniela Estefania Villota,
Ekene Nwankwo, Maziel Elisa Rodriguez,
Navjot Kaur Bumrah, Susan Harangi
27/07/2018
MGT600 – Managing People & Teams – Case Study
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Executive Summary
The mission of our group, as a well-regarded consultancy firm is to provide advice
for the company called ComSyst Technologies (CST) in order to address a different kind
of challenges. With the help of our talented members, put a Case Study together that
guarantee positive changes within the company through utilizing techniques to attract and
retain key talent of the company, creating a high-performance team and developing the
capability of the company staff.
CST is a multinational communication software and systems developer company
serving the defense and emergency services industry. However, the worldwide company
has recently lost major tenders to competitors and their market share has been declining in
a relevant way during the last two years. Furthermore, as for now, the company has to face
poor employee performance, low employee engagement, a decline in staff retention, and
resignations of key specialists. On the basis of the current problems, a gap showing up in
the technical skills and capabilities of CST.
In the current study, our group is committed to firstly make an analysis about the key
topics and secondly recommend techniques and steps for CST in order to achieve
objectives such as ensuring the company is well positioned for the future by attracting and
retaining the best talent possible, creating a team-based high-performance culture and build
employee capability and performance.
MGT600 – Managing People & Teams – Case Study
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Table of Contents
1. Introduction .................................................................................................................................. 4
2. Background ................................................................................................................................... 5
3. Main Discussion ........................................................................................................................... 5
3.1 Attraction and retention of key employees ................................................................................ 5
3.2 High Performance Team .................................................................................................................... 7
3.3 Employee Capability and Performance ......................................................................................10
3.3.1 Coaching, Mentoring and On-the-job training .................................................................................10
3.3.2 Role of managers in improving employee’s performance ..........................................................11
3.3.3 Capability Building Framew...
