JOHN DOE
Address
Education
DePaul University, Chicago, Illinois
MA in Public Policy FOP September 2017- Current
BA Sociology August 2015
Bachelors of Art in Sociology with a concentration in Law, Crime, and Criminology Dec 2013- Aug. 2015
Study Abroad- Universidad Autonoma de Nuevo Leon, Monterrey, Nuevo Leon; Mexico
Law, Crime, and Criminology Courses August 2013 to December 2013
City Colleges of Chicago; Malcolm-X, Chicago, Illinois
General Education Courses Transferred August 2009 to August 2013
Certifications
Human Subject Research-Social Behavioral
Department of Children and Family Services-Mandated Reporter (2 credits)
PTIN: Professional Tax Identification Number
Skills
· Ability to conduct business in both Spanish and English
· Ability to work independently or in a team oriented environment
· A reliable and punctual employee with excellent attendance record
· Maintain a positive professional attitude with employees and vendors
· Strong interest in helping and working with others
· Motivated to learn new skills through on the job training
Experience
City of Chicago-Business Affairs Consumer Protection November 2017-Current
Business Compliance Investigator
· Conduct field investigations of businesses to ensure that they are compliant
· Inspect businesses to endure that they are operating with the current and appropriate licenses and that licenses are properly displayed; research and examine available license records and gathers related information to determine businesses license liabilities.
· Conduct consumer fraud investigations
· Conduct special investigations with regard to tobacco enforcement , retail fraud, tobacco sale to minors, weights and measures, license, and APS inspections
· Prepare written reports detailing the findings of investigations
· Issue enforcement to businesses
· Interpret ordinances
· Enforce business close-up orders
· Testify at court proceedings
Tax Group LLC February 2014-August 2017
Consultant/Management
· Give clients policy and procedures about company service and guarantee
· Preparer individual tax returns for individuals and businesses
· Evaluate financial reports, such as previous tax return to verify accurate form use
· Interview Clients to verify personal and accurate information of taxable income, allowance, deductible expenses
· Investigate Audits and assist in resolving complex problems
· Calculate taxes owe by adding accurately in computer, input data entry on forms, by and by tax form instructions, and tables
· Guidance of tax law handbooks to determine tax preparations of specific returns
· Confirm amount of forms prepared by other tax services/reps to detect errors of methods of computation and process of procedures
· Calculate tax preparation fee according to composite of return and amount of time required by tax forms
· Providing excellent customer service as Bilingual speaker; English and Spanish
Independent Police Review Authority Chicago, Illinois
Internship- Investigator January 2015- August 2015
Intake allegations of misconduct, whether generated externally by the public, or internally by Police Department personnel.
Conduct thorough investigation against misconduct of Chicago Police Personnel
Review PODs (Police Ordinance Devices) in allegations enter against officers
Interview Civilians and Chicago Police Members
Write Recommendations against Chicago Police Officers for discipline
Meet with team investigators, consult case evidence, and come to conclusion for recommendation
OEMC Transcriptions (Office of Emergency Management Audio)
Summarize To/From reports of allegations
Northeastern Illinois University Chicago, Illinois
Tutor/Mentor December 2012-August 2013
Build workshops for students understanding about options after high school
Career Awareness and Mentoring Opportunities
Tutoring; students understanding in subject materials such as Math and Reading
Guiding students to achieving academic and personal goal
Being a role model to student and sharing experiences as a public school student graduate
Increasing number of students in attending Higher Education Institutes
Liberty Tax Service/FYI Accounting & Tax Service Chicago, Illinois December 2012-February 2014
Tax Consultant
Give clients policy and procedures about company service and guarantee Preparer individual tax returns for individuals and businesses Evaluate financial reports, such as previous tax return to verify accurate form use Interview Clients to verify personal and accurate information of taxable income, allowance, deductible expenses Calculate taxes owe by adding accurately in computer, input data entry on forms, by and by tax form instructions, and tables
Guidance of tax law handbooks to determine tax preparations of specific returns Confirm amount of forms prepared by other tax services/reps to detect errors of methods of computation and process of procedures Calculate tax preparation fee according to composite of return and amount of time required by tax forms Providing excellent customer service as Bilingual speaker; English and Spanish Chicago Housing Authority Chicago Illinois January 2010-July 2011 Administrative Assistant/Customer Service/Tax Consultant Filed Documents by alphabetical order Generated Finance Reports Bar coded Administered intake function of Tax Saving Programs, account receivables, account payable, return checks, and provided excellent customer service Organized Architectural Plans according to Development Provided Excellent Customer Service Visited rehab sites for inspection Assisted in projects accordingly assigned by supervisor Cicero Furniture Liquidators Cicero, Illinois June 2005- August 2007 Bilingual Sales Representative Deliveries, cleaning, and Spanish interpreter. Assisted with taking orders from customers and vendors Assisted with delivering items to clients place of residence Assisted with selling merchandise in store Restocked equipment
Farragut High School Summer Soccer Camp Chicago, Illinois June 2006- July 2006 Assisted with teaching basic soccer drills Illustrated techniques with dribbling and turning lessons Farragut High School Assistant Soccer Coach June 2016- Current Assist head coach in instructing players in rules, regulations, and sports equipment. Instruct players in soccer drills in small group activities and exercises Monitor players during competition and practices, and evaluate their improvement. Models sports-like behavior and mentor players about appropriate conduct towards players and sports officials. Mentor the players in maintaining eligibility in and outside class. Provide emergency contact forms and other related records and restrictions from each individual. Model about nondiscriminatory practices in all sports activity
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